About

At Lockley Homes, we pride ourselves on creating desirable homes in the most sought-after locations throughout Worcestershire and Warwickshire.

Our focus is on searching for the most attractive sites, and optimising planning to create idyllic communities where people will want to live.

As a Premier Guarantee house builder, we are driven by consummate craftsmanship and innovative design, combining traditional architecture and authentic detailing with contemporary layouts and state-of-the-art technology.

We believe in offering affordable luxury, with higher specifications and a more rigorous attention to detail that really sets our homes apart.

Our team

While Lockley Homes has only been around for the past nine years, between them, our team offers many years of experience in delivering quality homes.

Annelise Pegler

Portfolio Manager

Ian O'Gorman

Land Director

Jayne Cox

PA to Chairman

Karl Lockley

Managing Director

Lorraine Wilby

PA to Directors

Martin Fitzpatrick

Chairman

Richard Kelley

Construction Manager

Stephen Kelley

Construction Associate

Tom Lockley

Managing Director

Aftercare Service

At Lockley Homes, our sales team will continue to deliver a high quality, professional service, even after you have moved into your new home.

TWO YEARS OF CUSTOMER CARE

Under the terms of the Premier Guarantee Warranty, we offer two years of customer care. It begins 28 days after you have moved into your home, when we will write to you to notify you that any future snagging must be reported via Spaciable using your personal login. Any snagging will be acknowledged within three days and rectified within three weeks, as long as it is within the finishes and tolerances guide covered by the Premier Guarantee Warranty, and if the issue is something we are responsible for.

If things cannot be resolved satisfactorily, under the Consumer Code for Home Builders you then have recourse to their Independent Dispute Resolution Scheme.

TEN YEAR PREMIER GUARANTEE

We sincerely want you to be delighted with your new home and enjoy complete peace of mind. You will be pleased to know that your home is covered against structural defects by a ten year warranty provided by Premier Guarantee. During the first two years, the warranty is managed by us, and after that, by Premier Guarantee. We will write to you to notify you when the two year period ends. Full details of the warranty can be found in your Homeowner’s Manual.

COMPLAINTS PROCEDURE

We welcome fair and transparent feedback. In fact, honest feedback is very useful as it helps us to continually improve our product and our service. We operate a three stage formal complaints procedure, full details of which can be found in the Homeowner’s Manual or by contacting us directly on 01905 691048.

Premier Guarantee

All of our homes come with the security of a 10 year Premier Guarantee and can be purchased using the Help to Buy scheme (homes under £600,000 only).